Shipping, Returns and Payment

  • Address Problem

    Hello! Currently,  the address we have on file for you is showing up invalid. Please reply to this message with the correct address and we will get your order processed with in 3-5 days. Thank you, The Norton Hurley Team
  • Can I Change or Cancel an Order?

    Absolutely! Simply login to "My Account" and you will find your dashboard. You can cancel, change or add items to your order. You may also call or us or use our LiveChat for immediate assistance.
  • Can I Return an Order if I am Dissatisfied?

    If you are not satisfied with your Norton Hurley products, you can return them with in 30 days of purchase. We simply require the packaging to not be opened. This does not account for the cardboard over wrap, but the plastic packaging protecting the items. If you would like to request a return o...
  • How do I return & refund my order?

    If you are not satisfied with your Norton Hurley products, you can return them with in 30 days of purchase. Due to health regulations we simply require the packaging to not be opened. This does not account for the cardboard over wrap, but the plastic packaging protecting the items. If you would ...
  • How do I track my order?

    To view the status of your order, please log in to your account and retrieve your tracking number.
  • How much is international shipping?

    Unfortunately, we are unable to fulfill any international orders at the moment.  Call, email, or live chat us for updates concerning international shipping.
  • How much is shipping?

    All orders within the continental United States (excludes Hawaii and Alaska) are charged a flat-rate shipping fee and are delivered within 3-5 days of processing.