Welcome to Our Help Site

Common Incontinence Questions

60 articles in this Topic

• Are there ways to avoid postpartum incontinence?
• Can a UTI cause incontinence?
• Can kegel exercises help me with my urinary incontinence issues?
• Can kidney stones cause incontinence?
• Do adult diapers take away a person's dignity?
• Does cancer and chemotherapy cause incontinence?
• Do men or women use incontinence products?

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FAQs

6 articles in this Topic

• Does medicare cover incontinence supplies?
• How does Auto Ship work?
• Is it true that your orders are shipped in discreet packaging?
• May you give me some advice on my incontinence problem?
• What is an adult diaper?
• Where are you located?

Feminine Products

37 articles in this Topic

• Are tampons flushable?
• Are tampons safe?
• Can a tampon get stuck inside me?
• Can I bathe or shower when I'm on my period?
• Can I flush maxi pads?
• Can I insert a tampon too far?
• Can I pee with my tampon in?

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Managing My Subscription

1 article in this Topic

• How Do I Upgrade My Subscription

My Order

5 articles in this Topic

• How do I make changes to an order I’ve already placed?
• How do I place an order?
• What do I do if I receive a defective order?
• What should I do if I never received my order?
• When Will My Order Arrive?

Product Questions

13 articles in this Topic

• Are incontinence items concealable?
• Can an adult tabbed brief that has breathable sides leak?
• Can I use powders with Tranquility incontinence products to help neutralize odors?
• How does odor management function in certain products?
• How do I make sure I order the right size?
• Is there a particular product that’s best for fecal incontinence?
• The product is just half-used after a few hours. Is it possible to change the absorbency level?

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Shipping, Returns and Payment

7 articles in this Topic

• Address Problem
• Can I Change or Cancel an Order?
• Can I Return an Order if I am Dissatisfied?
• How do I return & refund my order?
• How do I track my order?
• How much is international shipping?
• How much is shipping?